Shipping policy
Last updated: August 29, 2026
Fitzio currently ships orders to addresses within the United States.
Shipping Cost
Free standard shipping is available on qualifying U.S. orders, as displayed on our website and at checkout.
If any shipping charge applies to an order, the applicable charge will be displayed during checkout before payment is completed.
Order Processing
Orders are generally processed within 1–3 business days after the order is successfully placed.
Orders are not normally processed on weekends or U.S. holidays. Processing may take longer during periods of unusually high order volume.
Delivery Time
After an order has been processed, delivery time depends on the shipping carrier and destination.
The estimated delivery information available at checkout should be used as the most current estimate for your order.
Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.
Tracking
When tracking information is available, it will be provided to the email address associated with the order.
Tracking information may take some time to become active after the carrier receives the package.
Delayed or Lost Packages
If your order appears to be delayed or has not arrived within the expected delivery period, contact us at:
We will help you review the available tracking information and determine the appropriate next step.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address during checkout.
If an order has not yet shipped and you notice an address error, contact us immediately at support@fitzio.shop.
We cannot guarantee that an address can be changed after an order has been processed or shipped.
International Shipping
Fitzio currently does not offer international shipping. Orders are limited to shipping addresses within the United States.